Questions we often get asked
Why do people use pawnbrokers?
Pawnbroking shops offer people a quick, convenient and confidential way to borrow money. A short term cash need can be met with no credit check or legal consequences if the loan is not repaid. You are simply borrowing from yourself.
Do most pawnbroking customers redeem their pledges?
We want to give our customers every help in getting their jewellery back, and at Fish Brothers nearly 90% of our customers redeem their pledges. Repeat customers make up most of our business, similar to any other lending or retail establishment. Pawnbrokers know the vast majority of their customers because they often borrow against the same items over and over again.
Can I pawn more than one piece of jewellery at a time?
Yes. You can bring in as much jewellery as you like. Each pledge item can be redeemed on its own, or with other pledge items, when the appropriate interest and loan amounts have been paid off.
What can I do if I lose my pledge receipt?
Tell us in writing, so that no one else will be able to use your receipt. There is a procedure which allows you to get your goods back. A local solicitor will normally be able to help you with this procedure but is entitled to charge a fee. You will then be able to redeem your goods or renew your loan by paying what you owe.
What is the difference between buying preowned jewellery from a pawnbroking shop and buying it “new” from a high street jewellers?
Mainly price. Pawnbrokers can offer you merchandise ranging from 1/3 to 1/2 off the ‘new’ retail price. Which means we can offer you some great value jewellery.
What’s more, at Fish Brothers, it will be in perfect condition, having been renovated and polished in our own workshops.
And every item will come carefully presented in our own high quality gift boxes and bags.
Are you members of any professional associations?
We are members of the National Pawnbroking Association and follow all their guidelines. These guidelines are in place to protect and help you.
Technical terms:
You may come across some unfamiliar terms when you use a pawnbrokers. Some are explained below:
Realisation: When a pawnbroker sells your pledge to recover a debt you cannot pay.
Renewal: When the pawnbroker gives you more time to pay off your loan.
Redemption period: The period during which you can redeem your pledge, with your pledge receipt.
Do you need anything else?
If there is anything else you would like to know please call one of our branches and they will be happy to help.
